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Bug #2338

Inquiry screen (متابعة الطلبات)- Miscellaneous issues

Added by Saja Nakhleh over 4 years ago. Updated almost 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Saja Nakhleh
Start date:
12/16/2020
Due date:
% Done:

0%

Co-Workers:
Severity:
Normal
Category:
Inquiry screen
Sub-Category:
Step_Description:
Pre_Conditions:
Expected Result:

Issue #1:
the available actions should be : (search) and (reset)
reset action to remove the search results and search criteria (search fields contents)

Issue #2:
the retrieved records should be only the tasks between the selected dates only

Issue #3:
the inquiry screen should be empty

Issue #4:
the (نوع الملف) should contain all the file services (تحويل فئة او وحدة , تعديل , تحديث بيانات , ايقاف استثنائي .. الخ)

Actual Result:

Issue #1:
reset action is not exist, hence if the user wants to do 2 searches he will need to remove the search fields data one by one

Issue #2:
the search will retrieve all the records on the table (starting from 2018) !!!
Observe evidence 30.gif

Issue #3:
the inquiry screen will retrieve all the records as on this vedio:
https://www.loom.com/share/4fc81b4b5ab84cb796e4fb4d02c5830a

Issue #4:
the values of the field (نوع الملف) are 3 options only, which is not reflect all the services types.

Environment:
QA
Transaction Number:
Username:
all users
Browser:
Firefox
URL:
Test Case ID:

Description

Issue #1:
1. open the inquiry tab
2. Select tasks' follow up screen
3. Observe the available actions

Issue #2:
1. open the inquiry tab
2. Select tasks' follow up screen
3. fill (Date from) and (Date to) by: (15 NOV 2020) and (5 DEC 2020)
4. click Search and observe the retrieved records

Issue #3:
1. open the inquiry tab
2. Select tasks' follow up screen
3. search for any file
4. close the inquiry screen then reopen it
5. Observe the retrieved records

Issue #4:
1. open the inquiry tab
2. Select tasks' follow up screen
3. Observe the (نوع الملف) field's options

30.GIF (350 KB) Saja Nakhleh, 12/16/2020 02:00 PM

97.gif (307 KB) Saja Nakhleh, 05/02/2021 02:51 PM

98.GIF (87 KB) Saja Nakhleh, 05/02/2021 02:51 PM

106.GIF (217 KB) Saja Nakhleh, 05/26/2021 03:16 PM

107.GIF (103 KB) Saja Nakhleh, 05/26/2021 03:21 PM

History

#1 Updated by Saja Nakhleh about 4 years ago

  • Description updated (diff)
  • Expected Result updated (diff)
  • Actual Result updated (diff)

#2 Updated by Saja Nakhleh about 4 years ago

  • Description updated (diff)
  • Expected Result updated (diff)
  • Actual Result updated (diff)

#3 Updated by Mohannad Sabra about 4 years ago

Issue #1:

Rest Action has been added.

Issue #2:Issue Solved.

Issue #3:Issue Solved.

Issue #4:

The Categories of the search are 3 as below:
-Open File
-Update File which include all update file cases and change file case
-Financial Trans.

#4 Updated by Mohannad Sabra about 4 years ago

  • Status changed from Open to Feedback
  • Assignee changed from Mohannad Sabra to Saja Nakhleh

#5 Updated by Saja Nakhleh about 4 years ago

Issue #1, #2, #3:
still duplicated !

Issue #4:
is it technical limitation that is preventing add all the services separately on the task type ?

New issue ـ Issue #5:
An exception error is occurred once the search is done either by civil ID, file number or task number
evidence 97.gif

Issue #6:
the task type and the label should be :
الرجاء اختيار نوع الطلب
نوع الطلب
observe evidence 98.gif

#6 Updated by Saja Nakhleh about 4 years ago

  • Assignee changed from Saja Nakhleh to Mohannad Sabra

#7 Updated by Mohannad Sabra about 4 years ago

  • Assignee changed from Mohannad Sabra to Saja Nakhleh

all issues have been resolved kindly check

#8 Updated by Saja Nakhleh about 4 years ago

  • File 106.GIF added
  • Assignee changed from Saja Nakhleh to Mohannad Sabra

Issues #1, #2 and #3:
tested and verified.

issue #4:
verified and postponed for the coming services

Issue #5:
tested and verified.

Issue #6:
still duplicating !

New issue, issue #7:
1. set invalid value in the civil id field
2. delete the entered value
3. set new value in the field (File number) and click search
results: the error message will keep showing that the old value on the civil id field is wrong as on evidence 106.gif

Issue #8:
Observe the task number column and the empty columns
the task number has been hidden and the empty columns should be removed ! evidence 107.gif

Issue #9, SHOW STOPPER:
the search action is always disabled !

#9 Updated by Saja Nakhleh about 4 years ago

#10 Updated by Saja Nakhleh almost 4 years ago

  • Subject changed from Inquiry screen - Miscellaneous issues to Inquiry screen (متابعة الطلبات)- Miscellaneous issues

#11 Updated by Saja Nakhleh almost 4 years ago

Issue #6, #7, #8:
still duplicated

Issue #9:
tested and verified.

#12 Updated by Mohannad Sabra almost 4 years ago

  • Assignee changed from Mohannad Sabra to Shadi Abuomar

please take action.

#13 Updated by Shadi Abuomar almost 4 years ago

  • Status changed from Feedback to Fixed
  • Assignee changed from Shadi Abuomar to Saja Nakhleh

#14 Updated by Saja Nakhleh almost 4 years ago

  • Status changed from Fixed to Closed

Issues #6, #7, #8:
tested and verified

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