Bug #12
Escalate tranasaction - available actions
Status:
Closed
Priority:
Normal
Assignee:
Saja Nakhleh
Start date:
04/21/2016
Due date:
% Done:
0%
Co-Workers:
Severity:
Normal
Category:
initial design - commercial
Sub-Category:
Step_Description:
Pre_Conditions:
Expected Result:
ONLY "Return transaction" action is available
Description
Pre-Condition:
1- Create new transaction then submit it
Steps:
1- From the Worklist screen, Open the transaction
2- Click claim
3- Enter a comment then click Escalate
4- Login using the manager of the user who escalated the transaction
5- Observe the available actions
History
#1 Updated by Saad Jaradat about 9 years ago
- Status changed from Open to Feedback
- Assignee changed from Saad Jaradat to Saja Nakhleh
this is correct.
You can check with Raed and ask him to correct the SRS.
#2 Updated by Raed Al Ghamry about 9 years ago
Since it's a common behavior for all eservices for this common action, then no need to change what it is, I'll update the SRS regarding this.
#3 Updated by Saja Nakhleh about 9 years ago
- Status changed from Feedback to Closed
Confirmed. Thanks